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職位描述：
your assignment:
your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
together with your team, you focus on putting the customer first in everything you do within the store shop.
every customer must have a shopping experience that exceeds his or her expectations.
you take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. you follow up and take action accordingly by using proven solutions and good examples. you define your individual contribution and goals for delivering the department plan.
you are passionate about the ikea products in your shop. you create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
you are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
you act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
you and your team actively sales steer to your department’s top-selling products, prioritised products (e.g.overstock/?vertag) and ikea service products in order to maximise sales and long-term profitability.
you execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.
you actively promote the ikea social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
requirements:
business-minded.
a passion for selling, reaching your goals and getting the best for ikea customers.
the ikea values accurately reflect your own values.
enjoy working in a fast-paced and future-oriented environment.
you get as much out of helping your team achieve and develop as you do of your own achievements.
basic english communication skill.
職責描述：
你的工作場所位于商場，每天你都在這里以身作則，為員工提供支持，向他們發出挑戰并指導他們開展工作。
在進行商場內的各項事務時，你和團隊都把顧客的需求擺在第一位。你們必須為每位顧客打造超越期望的購物體驗。
你負責確保商場全天整潔如新且庫存充足，并保證四個展銷基本要點全部滿足要求（產品有標價、整潔干凈、正確組裝且庫存充足）。
你和銷售部部門經理一起負責制定及實施部門目標及行動計劃，同時將這些信息明確傳達給員工。通過采用有效的解決方案并借鑒優秀實踐，你將跟進行動計劃并采取相應措施。為完成部門計劃，你需要明確個人職責及目標。
你必須熱愛商場內的宜家產品。你需要深入了解產品的特點及優點，并將這些信息與顧客及團隊分享。
充分了解顧客、本地市場及競爭情況，積極尋找并抓住機會，從而最大程度地提升銷量。
能快速把握商機；調整產品貨源儲備（包括庫存過剩及缺貨產品），并修改顧客反饋內容（10個最常問到的問題）。
你和團隊積極地引導顧客關注部門的最暢銷產品、優先促銷產品（如庫存過剩及?vertag產品）及宜家服務產品，從而最大化提升銷量并實現長期盈利。
你根據銷售部部門經理對關鍵績效指標的分析結果，采取相應的有效措施。
積極推動宜家實現對社會和環境的承諾，與團隊一起明確你們應如何促進可持續發展。
任職要求：
具有商業頭腦。
滿懷熱忱，積極銷售，致力于實現目標及為宜家顧客提供滿意的服務。
宜家價值觀準確地反映了你的價值觀。
喜歡在快節奏和面向未來的環境中工作。
協助團隊發展與實現自身發展給了你同樣多的收獲。
具有成為銷售部部門經理的潛力。
能夠非常靈活、迅速、利落地處理工作事項。
能扮演考慮周全的決策者的角色。
必要時能負起責任并合理分配任務。
是一名優秀的溝通者，能以友好、積極的方式與員工和顧客進行溝通。
基本的英文溝通能力。